If you’re trying to boost sales, there are many sales strategies that you can use. However, it’s essential to understand when each method is best used.
The right approach can make a difference between a successful sale and a failure. That’s why we’ve compiled the top-performing techniques to help you close more B2B sales.
Table of Contents
Summary Closes
Summary closes are a great way to summarize the key benefits of your product or service before asking for the sale. They also encourage your prospects to visualize how they will benefit from your offering, a skill essential for selling complex products/services that can be daunting to understand.
When used effectively, this sales technique used by dialer for Salesforce can make the prospect want to say yes and purchase your product/service immediately! This closing strategy works exceptionally well if you’ve spent time reviewing your product’s pros and cons, making sure the customer clearly understands its features and benefits.
The 1-2-3 close is a more subtle version of the summary close but still packs a punch when closing the deal. It involves listing three points that represent your product/service’s most critical features and benefits of your product/service.
It’s best suited for new customers or those who need to test the waters before committing. This sales strategy may also be helpful when dealing with a customer who has objections to your product but is willing to make a purchase once they’ve had a chance to see it in action.
Another closing trick is to use the upcoming event close, which uses a time-sensitive event to get your customer to buy. Whether it’s a product launch or the end of a sale, this close can be very effective when accompanied by an appealing offer and some enticing incentives.
Sense of Urgency
One of the critical sales techniques to seal the deal is to convey a sense of urgency. It’s a great way to make your customers feel like they are missing out on a fantastic opportunity, which will help to boost conversions and grow your business.
A sense of urgency can be achieved through various sales techniques, including limited-time discounts and flash sales. These offers create a sense of urgency that encourages customers to take action quickly.
For example, a travel company can offer discounted rates to travelers who make their reservations within a specific period. This type of promotion can significantly impact your sales numbers, as it helps keep customers loyal to your business and encourages them to recommend you to others.
Additionally, suppose a prospect has a genuine problem that needs to be solved. In that case, a salesperson can create a sense of urgency by highlighting the obstacle and portraying your product or service as the solution. If a prospect sees that your product or service is the answer to their problems, they will likely purchase it without hesitation.
You can also institute a sense of urgency in your team or organization by leading and evangelizing by example. This can include providing constant encouragement and clear expectations and communicating what happens if outcomes aren’t reached.
Empathy Closing
Empathy is one of the most effective ways to close the deal. Tenderness is walking a mile in your customer’s shoes and truly understanding their experiences, feelings, and pain points.
This is important for closing the deal because it shows you care and demonstrates that you are not just a robot trying to sell them your product. It also reassures them that their issue is being addressed and they will be involved.
When dealing with angry customers, making them feel at ease and reassuring them that their problems will be addressed is essential. This helps reduce their anger and makes them more willing to participate in the process.
You can also use empathy to let them know you are always there to help them and will do anything for them. This can be especially important for customers who are irate and need immediate attention.
Empathy is a natural ability that most people possess. However, it takes time and practice to master it. Learning how to express empathy most effectively will increase your satisfaction with client interactions and become second nature over time.
Question Closes
Asking the right questions during your sales process can significantly affect how successfully you close the deal. It helps you uncover hidden problems, identify needs that aren’t being fully met, and get the customer on board with a solution that meets their objectives.
Developing relevant and open-ended questions can take a lot of practice, but the effort pays off. These questions can help you uncover pains and solutions, develop a stronger case for your product, and improve your conversion rates.
A great question to ask at the end of your conversation with a prospect is: “What else can you see that might benefit you from this product?” This can help you expand your offer. It also gives the prospect a chance to express any other challenges.
Another way to ask a closing question is: “What steps will get us to the sale?” This allows you to validate your prospects’ expectations and understand how to move them through sales. It’s not as aggressive as a soft close, but it does help lower the guard and encourage them to decide.
The key to using these closed-ended questions is to frame them appropriately. An excellent way to do this is by asking them questions about the customer’s current mind or needs. This will help you avoid asking too many irrelevant, open-ended questions that might take the discussion off course.
